• Listen up: Six steps towards a culture of feedback
    Asking for feedback is easy, but actually getting it? That’s another story. If you’re serious about building a culture that embraces feedback, here are six things you can do to make a start…
  • Need some clarity? Maybe it’s time to fine-tune your purpose
    What does it really mean to be a purpose-driven organisation, and why are so many people – employees and consumers, expecting more than just a transactional relationship with the businesses they are involved with?
  • Good communication: it’s just common sense
    Good communication isn’t rocket science, but it does require some thinking about what you want to say and who you want to listen…
  • Tone of voice demystified
    Ever wondered what comms people mean when they talk about tone of voice? Well, read on to find out why we love it so much and how it can help you.
  • Let me tell your story
    Hiring external support for your business can feel like an extravagance – especially when you already have an ace team and the good times aren’t exactly rolling in (I’m looking at you COVID…) But when you have something you want to say or a story to tell, why not call in an expert? We wouldn’t hesitate to do so in other areas of our business – IT, for example, or finance, and language and content are no different. It makes sense to look for someone who has the appropriate skills for the job.